Shipping Policy

1.1. We offer standard and expedited shipping options, which will be displayed at checkout. 1.2. Shipping fees are calculated based on weight, destination, and selected shipping method. 1.3. Customers will receive a tracking number once the order has been shipped.

Return Policy

2.1. Customers may request a return within 7 days of receiving the product. 2.2. Items must be unused, in their original condition, and with all original packaging. 2.3. Certain items, such as perishable goods or custom orders, may not be eligible for returns. 2.4. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Return Process

3.1. To initiate a return, contact our support team at info@reenjefgreenenergy.ng with your order number and reason for return.
3.2. Once approved, customers will receive return instructions, including the shipping address.